Dealing With Unhappy Clients
Turning a Challenge into a chance
But if we know what to express and, more importantly, just how to state it, we might be able to save yourself the problem. In fact, we could even get a better relationship with our client than we had before.
In this specific article, we are going to explore dealing with mad or difficult customers. We’ll emphasize specific guidelines and methods that one may use to sm th things over, in order to leave them feeling satisfied.
Click the link to see a transcript with this video clip.
Step One Adjust Your Mindset
As s n as you’re aware your client is unhappy in that case your very first priority would be to place your self as a customer support mind-set .